ECITB Supervisor Training M2 Achieving Performanc

Who Should Attend? All employees who are working or looking to work in a supervisory capacity. Learning Outcomes The course covers the following areas so the learner will: ? Understand the importance of performance management including goal setting and objectives ? Be able to conduct a training needs analysis ? Understand the importance of good and written communication skills ? Understand change management ? Understand team development ? Understand what human factors are and how they impact the work environment ? Recognise risks and how to manage them Modules will cover ? Staff development ? performance management ? Objectives and settings goals ? Training needs analysis ? Communication ? written and verbal messages ? Change Management ? Team Development ? Human Factors ? Managing Risks The course contains theory-based learning. There will be a written assessment conducted and assessed by the instructor to ensure competency has been achieved. Upon successful completion, the candidate will be issued with certification by the ECITB. Maximum attendees ? 10 people